AdrenaLinn III Upgrade Kit Support
Welcome to the support page for the AdrenaLinn III Upgrade Kit. If you're having trouble installing your upgrade kit, please check the Frequently Asked Questions below.
If you don't find your answer above, please write us at support@rogerlinndesign.com. Be sure to include your AdrenaLinn serial number and a clear description of the problem. If you prefer a phone call, please include your phone number and a good time range for us to call you back and we'll try to call during that time.
Frequently Asked Questions
Q: After installing my new AdrenaLinn III Upgrade Kit, my unit doesn't work at all. When power is connected, either 1) it displays only "dSP" in the display, 2) random lights come on, or 3) no lights come on.
A: It is possible that you accidentally bent some of the chips' pins or damaged the sockets during installation. Try carefully removing the chips and inspect them for bent pins. If some of pins are clearly bent, try to carefully straighten them and re-install them. If this doesn't work, try re-installing your old A1 or A2 chips to see if they bring it back to life (as an A1 or A2). If this works, it prove that the new AdrenaLinn III chips are bad and your circuit board is OK. If this works, contact us at support@rogerlinndesign.com and we'll send you a new set of A3 chips for free on condition of subsequent return of your damaged chips. If re-installing your old chips didn't make the unit work, contact us anyway and we'll figure out what to do next.
Q: After installing new my AdrenaLinn III Upgrade Kit, everything seems to work except the two foot switches. What's wrong?
A: Did you initialize the unit after installation? This is step 14 of the installation instructions.